Last updated May 3, 2022
This Privacy Policy
outlines how Airtime2Pesa App. (“we” or “us”) collects and uses our user’s (“you” or “your”)
personal information, which we gather from our websites, services, and desktop
and mobile applications (collectively referred to as “Airtime2Pesa App”). We strive
to ensure that any personal data we collect about you will be held and
processed strictly in accordance with applicable data protection legislation,
as set out in this notice.
This Privacy Policy also
describes the choices you have regarding personal data we’ve collected about
you. “Personal information” or “personal data” is any information that can be
used to contact or identify a single individual.
Data processed by Airtime2Pesa
App can be classified in two ways:
This policy specifically
covers data that is collected by us. We are not responsible for, nor do we have
control over, the use of data that is collected by users of Airtime2Pesa App.
By using Airtime2Pesa App, you
agree to the collection and use of your personal data in accordance with this
policy. Terms used in this Privacy Policy have the same meanings as in our
Terms and Conditions.
To provide the Airtime2Pesa App, we must process information about
you. The type of information that we collect depends on how you use our
Products.
Things that you and others do and provide.
Information and content you provide. We collect the content,
communications and other information you provide when you use our Products,
including when you sign up for an account, create or share content and message
or communicate with others. This can include information in or about the
content that you provide (e.g. metadata), such as photo or the date a file was
created. It can also include what you see through features that we provide. Our
systems automatically process content and communications that you and others
provide to analyze context and what's in them for the purposes described below.
Data with special protections: You can choose to provide
information in your Airtime2Pesa profile fields or life events about your religious
views, political views, who you are "interested in" or your health.
This and other information (such as racial or ethnic origin, philosophical
beliefs or trade union membership) could be subject to special protections
under the laws of your country.
Networks and connections. We collect information about the
people, accounts, hashtags, Airtime2Pesa groups and Pages that you are connected to
and how you interact with them across our Products, such as people you
communicate with the most or groups that you are part of. We also collect
contact information if you choose to upload, sync or import it from a device
(such as an address book ), which we use for things such as helping you and
others find people you may know and for the other purposes listed below.
Your usage. We collect information about how you use our
Products, such as the types of content that you view or engage with, the
features you use, the actions you take, the people or accounts you interact
with and the time, frequency and duration of your activities. For example, we
log when you're using and have last used our Products, and what posts, videos
and other content you view on our Products.
Information about transactions made on our Products. If you use
our Products for purchases or other financial transactions (such as when you
make a purchase in airtime or make a donation), we collect information about
the purchase or transaction. This includes payment information.
Things others do and information they provide about you. We also
receive and analyse content, communications and
information that other people provide when they use our Products. This can
include information about you, such as when others share or comment on a photo
of you, send a message to you or upload, sync or import your contact
information.
Device information.
As described below, we collect information from and about the
computers, phones, connected TVs and other web-connected devices you use that
integrate with our Products, and we combine this information across different
devices that you use. For example, we use information collected about your use
of our Products on your phone to better personalise
the content or features that you see when you use our Products on another
device, such as your laptop or tablet, or to measure whether you took an action
in response to content that we showed you on your phone on a different device.
Device Id are also used to send notification from firebase from
our account.
Information that we obtain from these devices includes:
Device attributes: information such as the operating system,
hardware and software versions.
Device operations: information about operations and behaviours performed on the device, such as whether a
window is in the foreground or background, or mouse movements (which can help
distinguish humans from bots).
Identifiers: unique identifiers, device IDs and other identifiers,
such as from games, apps or accounts that you use, and Family Device IDs (or
other identifiers unique to Airtime2Pesa Products associated with the same device or
account).
Data from device settings: information you allow us to receive
through device settings that you turn on, such as access to your GPS location,
camera or photos.
Network and connections: information such as the name of your
mobile operator or ISP, language, time zone, mobile phone number, IP address,
connection speed and, in some cases, information about other devices that are
nearby or on your network, so we can do things such as help you stream a video
from your phone to your TV.
We collect several different
types of personal data, which we use as described in this Privacy Policy (See
“How We Use Personal Information,” below). For instance, we collect data:
When you sign up for Airtime2Pesa
App, we ask you to provide us with the following personal data:
We use this information for
creating and administering your account. We also may use this information to
contact you and send you newsletters, marketing or promotional materials, or
other information that may be of interest to you. You may opt out of receiving
any, or all, of these communications from us by clicking on the unsubscribe
link in the emails, or by contacting our support team at [email protected]
We also automatically
collect information on how Airtime2Pesa App is accessed and used ("Usage
Data"). This Usage Data may include information such as your computer's
Internet Protocol address (e.g. IP address), browser type, browser version, the
pages that you use/visit, the time and date of your visit or use, the time
spent on those pages or features of Airtime2Pesa App, unique device identifiers and other
diagnostic data. We use this data to analyze Airtime2Pesa App’s performance and make
our services more effective.
We use cookies and similar tracking
technologies to track the activity on Airtime2Pesa App and we retain this information
to provide and improve Airtime2Pesa App.
Cookies are files with a
small amount of data which may include an anonymous unique identifier. Cookies
are sent to your browser from a website and stored on your device. Other
tracking technologies are also used such as beacons, tags and scripts to
collect and track information and to improve and analyze Airtime2Pesa App.
You can instruct your
browser to refuse all cookies or to indicate when a cookie is being sent.
However, if you do not accept cookies, you may not be able to use some portions
of Airtime2Pesa App.
Examples of Cookies we use:
·
Analytics and Performance
Cookies: These
cookies are used to collect information about traffic to our Services and how
users use our Services.
Google Analytics. We use Google
Analytics. We use the information we get from Google Analytics only to improve
this site. We do not combine the information collected through the use of
Google Analytics with personally identifiable information. Please refer to Google’s Privacy Policy for
more information. You may also choose to download the Google Analytics opt-out browser
add-on.
·
Advertising and Targeting
Cookies: These
cookies are used to deliver advertisements more relevant to you and your
interests. They remember that you have visited a website and this information
is shared with other organizations such as advertisers.
Google Ads. We also use Google Ads to deliver tailored advertising on
our Sites and other websites that you may visit.
Where offered by Google, we
have enabled restricted data processing for users in California. This means that
certain features will be unavailable to us, such as adding users to remarketing
lists, adding users to similar audience remarketing seed lists, and related
functionality.
You may choose to provide
us with personal information while interacting with us in various ways. For
example, when you submit a request for help. This information is only used for
the purposes for which it was provided.
We use collected
information for the following general purposes:
We do not sell your
personal data to others.
We share information with
third parties who provide services on our behalf to help with our business
activities and to provide Airtime2Pesa App. These companies are authorized to use
your personal information only for the sole purpose of providing services to
us. These services include:
We use third-parties to
monitor and analyze the use of Airtime2Pesa App. However, these services are
configured in such a way that the third parties are not allowed to use your
activity for their own purposes, such as personalizing ads on other websites.
These third-parties include
YouTube, whose privacy policy is available here.
The security of your data
is important to us but remember that no method of transmission over the
Internet or method of electronic storage is 100% secure. While we strive to use
commercially acceptable means to protect your personal data, we cannot
guarantee its absolute security. If you
have any questions about the security of your personal information, you can
contact us at [email protected].
If a breach of data occurs
within Airtime2Pesa App, we will inform you via a notification posted within Airtime2Pesa
App and via email at your last listed email address within 30 business days of
discovering the breach. By using Airtime2Pesa App, you acknowledge and agree that we
may send you electronic notifications via email instead of notifications by
mail. If you would still like to receive notifications by mail, you can let us
know by contacting us at [email protected]
We will retain your
personal data only for as long as is necessary for the purposes set out in this
Privacy Policy. We will retain and use your personal data to the extent
necessary to comply with our legal obligations (for example, if we are required
to retain your data to comply with applicable laws), resolve disputes and
enforce our legal agreements and policies. We will also retain Usage Data for
internal analysis purposes.
If we are involved in a
merger, acquisition or asset sale, your personal data may be transferred. We
will provide notice before your personal data is transferred and becomes
subject to a different Privacy Policy.
Under certain
circumstances, we may be required to disclose your personal data if required to
do so by law or in response to valid requests by public authorities (e.g. a
court or a government agency).
We may disclose your
personal data in the good faith belief that such action is necessary to:
Upon request, we will
provide you with information about your personal data (such as the categories
of personal information that we have collected about you, the specific pieces
of personal data that we have collected about you, and the categories of
sources from which your personal information is collected). You may request
access, correct, request the deletion of, or object to our use of your personal
information by contacting us at [email protected] If you email us, please include “Personal
Data Inquiry” as the subject line. Please note that we may ask you to verify
your identity before responding to such requests. We will respond to your
request within a reasonable timeframe and as set forth by the applicable laws.
We have listed the privacy
rights for several jurisdictions below, but we understand you may have
additional rights in your jurisdiction. You may contact us directly at any time
about exercising your data protection rights. We will consider your request in
accordance with applicable laws.
In certain circumstances, we
may be required by law to keep your personal information, or we may need to
retain your personal information in order to continue providing Airtime2Pesa App.
Please note that we can only provide you with information about your personal
data that we collect and use. We do not have control over, or information
about, your personal data that other users collect or use.
If you are a resident of the
European Economic Area (EEA), you have certain data protection rights. We aim
to take reasonable steps to allow you to correct, amend, delete or limit the
use of your personal data. If you wish to be informed about what personal data
we hold about you and if you want it to be removed from our systems, please
contact us at [email protected] . If you email
us, please include “Personal Data Inquiry” as the subject line.
In certain circumstances,
you have the following data protection rights:
Please note that we may ask
you to verify your identity before responding to such requests.
If we don’t resolve your
concern in a reasonable time frame, you have the right to lodge a complaint
with your local supervisory authorities.
You have the right to
complain to a Data Protection Authority about our collection and use of your
Personal Data. For more information, please contact your local data protection
authority in the European Economic Area (EEA).
If you are a California
consumer, you have the following rights under the CCPA:
Request for Information and Deletion (CCPA). California consumers
have the right to request, up to twice in a 12-month period, that a business
that collects personal information about the consumer disclose to the consumer
the information listed below for the preceding 12 months. We have the right to request
verification of your identity for all requests for information.
To make such a request, please contact us at [email protected] .
If you email us, please include “Personal Data Inquiry” as the subject line.
Do Not Sell My Personal Information (CCPA). California consumers
have the right to opt out of the sale of the consumer’s personal information.
We do not sell your personal information to third parties.
If you are from the
European Economic Area (EEA), our legal basis for collecting and using the
personal information described in this Privacy Policy depends on the personal
data we collect and the specific context in which we collect it.
We may process your
personal data because:
Your information, including
personal data, may be transferred to - and maintained on - computers located
outside of your state, province, country or other governmental jurisdiction
where the data protection laws may differ from those of your jurisdiction.
If you are located outside
the United States and choose to provide information to us, please note that we
transfer the data, including personal data, to the United States and process it
there
Your consent to this
Privacy Policy followed by your submission of such information represents your
agreement to that transfer.
We will take all the steps
reasonably necessary to ensure that your data is treated securely and in
accordance with this Privacy Policy and no transfer of your personal data will
take place to an organisation or a country unless
there are adequate controls in place including the security of your data and
other personal information.
We do not support Do Not
Track ("DNT"). Do Not Track is a preference you can set in some web browsers
to inform websites that you do not want to be tracked.
Airtime2Pesa App contains links
to other sites that are not operated by us. We strongly advise you to review
the Privacy Policy of every site you visit. We have no control over and assume
no responsibility for the content, privacy policies or practices of any third
party sites or services.
We do not knowingly collect
information from anyone under the age of 13. In order to use Airtime2Pesa App, you
must be old enough to consent to the collection of your personal data in your
country.
We may periodically update
this policy. We will notify our users about significant changes to this Privacy
Policy by sending a notice to the user’s primary email address listed with us
and by placing a prominent notice on our in our applications.
You are advised to review
this Privacy Policy periodically for any changes. Changes to this Privacy
Policy are effective when they are posted on this page.
Any questions about this
Privacy Policy should be addressed to our support team at [email protected] call +254720310021